BRAND COHESION & SPATIAL CONSULTING
ONE BRAND.
EVERY LOCATION.
A customers experience with your brand is so much more than just how good your logo looks on the wall, every detail from when they walk in the door is what sells them on your brands identity. If your space doesn't sell the same quality as your product there's a disconnect. Small details such as floor layout, counter finish and even lighting choice alters how your brand is perceived within the first 3 seconds.
WHY WE STARTED
Our Brand Consulting is a new service offered by EHP Branding after 5 years of print and branding work across multiple sectors. We know first hand that having good branding is not the only requirement for a successful business, how your brand is perceived plays an important role most people overlook. Your product is the second thing you sell to customers, the experience of your brand is the first. It's not enough to just look good, you have to BE good.
WHERE RECOGNITION BREAKS DOWN
Physical Space
Signage, fixtures and finishes that no longer match across branches.
Visual System
Colour and textures that vary from site to site or clash in one creates confusion.
Cross-Location
Every site built or refreshed a little differently, so nothing feels the same.
WHO THIS IS FOR
ONE LOCATION OR FIFTY, THE SAME RULE APPLIES
Whether customers only know one door, or a dozen, what they feel there should work as hard as your brand does.
Restaurants
Financial Services
Clinics & Practices
Offices & Co-working
Beauty & Wellness
Retail & Showrooms
One site or many, if customers experience your brand in person, this applies to you.
SMALL CHANGES, FELT EVERY VISIT
​More than consistent. Memorable.
Recognition isn't only visual. Here's some examples of the details we look for to improve every customer interaction.
Quick-Serve Food
A hot-stamped mark on the bun turns every order into a shareable signature.
Nail Bar / Beauty
A warmer, textured table finish changes how premium the service feels.
Finance houses
Designated desk spaces signal trust and order before a word of service is spoken.
HOW THE AUDIT RUNS
01
SITE WALKTHROUGH
We review your sites, in person or online, and note what is important.
02
FINDINGS REPORT
A clear breakdown of inconsistencies across every touchpoint reviewed.
03
RECOMMENDATIONS
Practical, creative and physical-space changes, ready to implement.
04
ROLLOUT SUPPORT
Guidance as changes go live, keeping every location aligned.